Hyland Software Inc. is the developer of the enterprise content management (ECM) and process management software suite called OnBase. Applications of the suite are used in healthcare, financial institutions, insurance, government, higher education and manufacturing. The firm has its headquarters in Westlake, Ohio, and other offices in Lincoln, Nebraska; Irvine, California; Charlotte, North Carolina; São Paulo, Brazil; London, England; Tokyo, Japan; Andover, Massachusetts; and most recently, Salt Lake City, Utah and Tampa, Florida. On March 31, 2014, the company rebranded itself as OnBase by Hyland. Hyland Software was established in 1991 by Packy Hyland Jr. He met with members of The Necedah Bank to discuss its data processing and how electronic information technology could reduce printing costs by storing daily reports directly to optical disk. Packy Hyland created the first version of OnBase for The Necedah Bank, which became Hyland Softwares first customer. Because OnBase was originally created for a bank, a majority of Hyland Softwares customers were in the banking industry until recently when the healthcare providers found value from ECM technologies.