NICE Ltd. (Hebrew: ???? ????????) is an Israel-based company, specialising in telephone voice recording, data security, and surveillance, as well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. Wikipedia
NICE Ltd. (Hebrew: ???? ????????) is an Israel-based company, specialising in telephone voice recording, data security, and surveillance, as well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. Wikipedia
Which side are you on? Tell us by commenting below with #teamrobot or #teamhuman.
We're curious! Robotics Process Automation: Friend or Foe? Tell us what you think by commenting below: #Friend or #Foe?
Everything you know about #custserv is going to be made obsolete by new technology channels in the next few years. Or is it? http://bit.ly/2AglRKS
WEBINAR presented by NICE and ICMI: Modern Standards for Measuring #ContactCenter Quality. Friday 13 Oct at 11am EDT. REGISTER NOW http://bit.ly/2ygt2UZ
Which side are you on? Tell us by commenting below with #teamrobot or #teamhuman.
We're curious! Robotics Process Automation: Friend or Foe? Tell us what you think by commenting below: #Friend or #Foe?
Everything you know about #custserv is going to be made obsolete by new technology channels in the next few years. Or is it? http://bit.ly/2AglRKS
WEBINAR presented by NICE and ICMI: Modern Standards for Measuring #ContactCenter Quality. Friday 13 Oct at 11am EDT. REGISTER NOW http://bit.ly/2ygt2UZ
Provide technical guidance and leadership to the project teams throughout all project phases, from planning to production deployment and beyond. Create standard architecture documents, best practices and tools to be used by the professional services team in the various projects
Present the Actimize solutions to our customers in a post-sales role, creating credibility for the Professional Services. Design, review and document the on-site architecture of the NICE Actimize solutions, working together with the NICE Actimize implementation teams and the customer business and IT teams.
This role demands effective communication with customers and internal stakeholders across multiple concurrent projects. Project Managers must be highly organized, articulate, detail-orientated, and able to lead effectively.
The Project Manager will be part of Mattersight's Implementation Services organization, responsible for leading and managing complex customer facing projects through the entire project lifecycle.
The COA will be utilized to provide back-up support to the Service teams, therefore would be required to have understanding of the Service teams duties, in support of the customer lifecycle.
Plan and oversee solution deployment into client environments including adherence to client IT process requirements, security controls and minimum disruptions to other client solutions and operations.
The Principal is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around NICE inContact products, the contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others.
The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments.
Responsible for leading incident resolution situations including involving relevant internal resources and guiding all troubleshooting to resolution and keeping a journal of activities performed for any necessary post-incident review.
The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments.
This position identifies impacts and linkages to the business strategies, organization and its people, data and systems, business policies and business rules, as well as the physical assets of the business. Sr. Business Analysts use techniques that enable successful implementation of business process changes in order to solve problems or exploit opportunities.
Identifies important potential technologies and approaches to address current and future needs within the enterprise, and evaluate their applicability and fit, as well as leading the definition of standards and best-practices for their use.
We are looking for a Technical Support Engineer for our Recording Solutions. Candidates will work supporting large complex Public Safety software clients; have server, network background and excellent problem solving skills.
Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates. Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations.
You will be the primary interface between the Customers and NICE's support organizations while managing critical issues, problems and requests related to escalations and missed expectations.
The District Sales Manager is responsible for seeking and maintaining relationships with NICE inContact Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.
The District Sales Manager is responsible for seeking and maintaining relationships with NICE inContact Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.
The District Sales Manager is responsible for creating and maintaining relationships with NICE inContact Sales Partners, identifying sales opportunities and building market share in their regions.
Pre-Sales is responsible for working on new sales opportunities by presenting/demonstrating the Nexidia products and their value proposition to prospective and existing clients across multiple industries.
Pre-Sales is responsible for working on new sales opportunities by presenting/demonstrating the Nexidia products and their value proposition to prospective and existing clients across multiple industries.
Consult and plan with internal sales partners and develop methods to address specific needs of the account to present a highly differentiated portfolio based value proposition.
The District Sales Manager is responsible for seeking and maintaining relationships with inContact Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.
The District Sales Manager is responsible for seeking and maintaining relationships with inContact Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.
The District Sales Manager is responsible for seeking and maintaining relationships with inContact Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.
The District Sales Manager is responsible for seeking and maintaining relationships with inContact Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.
