The Operations Manager / Team Leader will hold regular team meetings to share information and provide an open forum for team members to collaborate. S/He will periodically review work of all team members to ensure quality and accuracy are met and that the team members meet high standards for customer service and communication skills. Will ensure that team members are challenged in their jobs encouraging team members to develop beyond their current skill set.
The Consultant will manage case work and work flow of assigned cases and ensure that the best and most appropriate resources are designated to support the development of any case. This role will have a direct impact on the successful acquisition of new clients and the ongoing servicing of current clients.
The Workflow Analyst will be part of the Technology and Digital Innovation Team. The role of the Workflow Analyst will be to enhance and maintain our workflows used across our lines of business. The candidate will need to liaise with the development, operations, end users and third party service providers as appropriate.
Newport Group has an opportunity for a Senior Software Quality Assurance Analyst. The Senior Software Analyst will be responsible for quality assurance and testing of integrated systems and software, working within the limits of standard, accepted practices.
he Principal will be responsible for generating increased revenue through leads that come about from strategic relationships. Lead and Design projects involving increasing marketplace visibility and brand familiarity with Newport Group's name.
The Client Services Manager will be responsible for key relationships of qualified defined contribution retirement plans utilizing our platform.They will act as a point of contact for assigned key relationships, handle team escalations, document procedures and identify areas for process improvement.
Manage and develop assigned intermediary relationships resulting in successful and profitable joint business initiatives.
Oversee multiple large and complex "national" accounts, while also acting as the point of escalation for one or more Relationship Managers' book of business.