This role requires you build a strong working knowledge of the products features and functional areas well enough to perform directed ad hoc and scenario testing with minimal oversight. Additional tasks related to project management work may also be required.
It is desirable that the individual be familiar with 7-step problem solving process and with product validation systems. Must be able to operate with minimal guidance to resolve issues and deliver to the goal. The majority of the work will be focusing on closing out hardware related firg issues on a new diesel engine program.
Designs and develops architectural approaches and solutions on the enterprise aem platform based on business needs/requirements and develops implementation plans, estimates, and budgets in conjunction with the pm, ba and other team members.
Coordinates capacity and build needs across multiple areas and participates with counterparts to ensure smooth operations between organizations. Compiles shift reports and analyzes for operational trends and gaps.
Demonstrated commitment to and proficiency in client service. Good listener; ability to multitask; detail/process-oriented; organized; strategic thinker; assertive; diplomatic; strong networking skills; manages stress; customer-oriented; resourceful and self-motivated, a willingness to learn.
Be the executive support lead by tracking and owning all executive requests and supporting their computing environment. Provide support of network, wireless network and users, along with executive team, with potential evenings, weekends, and holidays.
Review existing self-guided and group training courses to identify appropriate a11y friendly interactions and activities. Collaborate with the production team (writers, developers, a11y testers) to update existing courses with the a11y friendly interactions and activities.
Responsible for designing, coding, testing, and analyzing software programs and applications; researching, designing, documenting, and modifying software specifications throughout the production lifecycle.
Ensure highest level of technical quality, security, scalability, interoperability and stability in all products that are developed, and raise the capabilities of the team by coaching peers, highlighting exemplary work, and leading by example.
Responsible for delighting client with cutting-edge solutions, leveraging technical competency, process innovation, cost savings, as well as ensuring that we continuously improve our wide range of services in this exciting field.