Jobs in All Categories (7) Operations & General Management (1) Project Management (1) Sales & Business Development (1) Technology (4)
Manage multiple geographically distributed support technicians who work in a help desk environment using tickets and incoming phone calls.
The Technology Support Manager requires a strong technical and management background to lead our fast-paced team to deliver support and solutions for IT hardware, system software and for off the shelf software and custom software applications.
Design and implement processes that will support ongoing growth planning, risk management, prioritization, and follow through by the individual regions and programs.
Drive projects to successful conclusion within scope, budget, and schedule to ensure that the business value of the project is achieved.
Work directly with business stakeholder documenting existing processes using formal business process modeling/mapping tools and methods.
Manage the construction of multiple projects from beginning to end to ensure customer satisfaction.
Collaborate with Product Owners and project teams to understand business requirements, project goals and identify appropriate architecture plans.
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