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LanguageLine Solutions, formerly known as Language Line Services, is an American company headquartered in Monterey, California. It provides language interpretation and document translation services worldwide for law enforcement, healthcare organizations, legal courts and businesses in over 200 languages. The company handles the majority of the over-the-phone interpretations for 9-1-1 emergency calls nationwide (about 90 percent)[citation needed]. LanguageLine is the largest interpretation services provider in the world. The company employs approximately 5,000 interpreters and support staff globally who answer 40 million calls each year. In its earlier years, the company was known as CALL (Communication And Language Line) and was formed by Jeff Munks and Michael McFerrin. Jeff Munks was a San Jose, California, policeman Michael McFerrin mastered the Vietnamese language as a US Marine stationed in Vietnam during the Vietnam War. He returned to Northern California and worked as a refugee advocate. The two men founded Language Line Services in 1982 to help police officers communicate with 65,000 Vietnamese refugees.
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