Kissimmee Utility Authority was founded in 1901 and is Floridas sixth largest municipally-owned utility providing electric and telecommunication services to 67,000 customers in Osceola County, Florida. KUA owns and operates the Cane Island Power Park and has ownership interests in other generating stations, including coal, natural gas and nuclear sources. KUA holds responsibility for customer service, meter reading and billing services for Toho Water Authority, under a management contract. KUA also provides billing for refuse and storm water services for the City of Kissimmee, Florida. In 2004, KUA and its employees experienced seven of the most devastating weeks in the utilitys 103-year history when three major hurricanes struck its service area. KUA was the hardest hit electric utility in Central Florida, having lost electric service to 100 percent of its customers in Hurricane Charley, 36 percent in Hurricane Frances and 59 percent in Hurricane Jeanne. KUA workers logged 16-hour days trimming trees, digging holes, setting poles, pulling wires and restoring electricity to tens of thousands of Osceola County residents.