Own marketing measurement & reporting. Build reports and dashboards to provide visibility into marketing funnel performance, marketing impact to pipeline and revenue, campaign performance and effectiveness. Provide adhoc analyses as needed.
This individual will work directly with clients to understand business needs, define requirements, quote projects, and build and implement proposed digital banking solutions including installation, configuration, customization, upgrades, troubleshooting and support.
Work with technology and business groups to define project specifications. Develop technical and implementation plans and take full ownership.
Interact with prospective customers during product demos/evaluations.
Own and be responsible for process implementation, meeting financial performance targets around revenue and margin, hitting utilization targets and effectively manage levers like on-site/offshore and tier-mix, and insure strong delivery metrics and SLA's are being met within assigned projects.
Responsible for managing and growing a significant revenue stream and customer base. Leads a team of services sales and project delivery professionals and serves as an executive sponsor for complex engagements.