Interactions LLC is a privately held technology company that builds and delivers hosted Virtual Assistant applications that enable businesses to deliver automated natural language communications for enterprise customer care. Interactions LLC was founded in 2004 and is headquartered in Boston (Franklin ), Massachusetts. Interactions is venture-backed by Sigma Partners, Cross Atlantic Capital Partners, Updata Partners, North Hill Ventures, Revolution Growth, NewSpring Capital, and Comcast Ventures. Michael Iacobucci serves as Interactions' CEO. Interactions has additional offices in Indianapolis, Indiana (Corporate/Technology Center), and Austin, Texas (Technology Center). In 2010, Interactions received PCI DSS compliance validation.