Help Scout

Help Scout

Help Scout, formerly known as Brightwurks, is a software development company headquartered in Boston, Massachusetts. The company provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals. Wikipedia

Help Scout

Help Scout, formerly known as Brightwurks, is a software development company headquartered in Boston, Massachusetts. The company provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals. Wikipedia

Sep 1, 0:51 AM

Our integrations with Shopify, Metorik, BigCommerce, WooCommerce, and others support multiple instances so you now have customer data at a glance! http://bit.ly/2vM7IBU

Aug 25, 4:16 PM

As customer service expands into social media channels, theres an increased risk for fake accounts that enrage (rather than delight) customers. http://bit.ly/2itYV61

Aug 20, 3:01 PM

Documenting your processes means no single person becomes an information bottleneck to your team. http://hlp.sc/2wRz9Ld

Aug 18, 5:19 PM

When it comes to providing Live Chat Support for humans, it doesn't pay to be a robot... http://hlp.sc/2vY38F4