Help Lightning is a remote assistance technology company that provides a platform for experts to provide real-time visual assistance to customers or colleagues. The company's patented technology allows experts to virtually reach out and touch what the customer or colleague is seeing, making it easier to diagnose and solve problems. Help Lightning's platform can be used in a variety of industries, including healthcare, manufacturing, and field services. The company was founded in 2016 and is headquartered in Birmingham, Alabama.