The company deploys these customer engagement solutions holistically, across print, phone, and digital channels, ensuring that the customers of its world-class client base enjoy a consistently superior experience.
Executive relationship management of assigned accounts at the senior management level, including formulation of strategic plans, contract negotiations and working with NCP's Client Relationship Management (CRM) organization to effectively communicate with and deepen client relationships
Audits complex information systems, platforms, and operating procedures in accordance with established corporate standards for efficiency, accuracy and security. Evaluates IT infrastructure in terms of risk to the organization and establishes controls to mitigate loss
Reporting to the VP Marketing, Solution and Segment Marketing, and working day-to-day under the direction of the Senior Marketing Manager, the successful candidate will be responsible for all aspects of executing awareness, demand generation and pipeline acceleration tactics. S/he will collaborate with creative and marketing operations, digital, social, media, multi-media and industry-influencer teams, and our outside agency, to put marketing plans into action.