Creates a mobile product roadmap in context of an overall digital strategy and aligned with company goals; develop pilot and MVP programs to increase speed-to-market and create quick wins for the organization.
The Manager is responsible for process re-engineering of key customer facing processes. The work requires constant focus on improving the overall customer experience by increasing quality and driving efficiencies.
Identify, design, and develop innovative product offerings to drive growth in the market. New product ideas can target new segments, increase sales performance in existing segments, or improve value and revenue from customers. Lead new product strategies from ideation through execution and roll out.
Managing the budget and expenses for the business, maintaining appropriate staffing levels, customer relations, daily fulfillment of customer requests, adhering to agency standards and requirements, balancing workload and staff.
you will play an integral part of driving our core payment processing systems forward. As a Full Stack Developer, you will be responsible for providing technical vision and know-how to drive innovation, maintainability, scalability, and security of our systems.
Track, investigate and identify the root cause, address customer complaints regarding quality and the customer experience. Work cross-functionally to investigate and define root causes to issues as they arise.