Monitor and ensure timely identification and compliance with evolving accounting and SEC guidance, provide US GAAP interpretation and prepare technical memoranda that document issues in a clear, logical and comprehensive manner.
Maintain documentation related to Application Security including the development of secure coding policies, procedures and standards, modification of the Software Development Process to include necessary security checkpoints, code review methodologies, etc.
Participate in the up-front design, system configuration, testing, and implementation of Five9 technology-enabled business solutions. Lead design sessions and assist in the implementation of the solution.
Collaborate on Sales proposals and generate Statements of Work; develop materials in-line with specific Sales and/or Services requirements; communicate plans, progress and status to both internal and Customer stakeholders.
Gather, analyze, and synthesize information about the cloud contact center market, focusing on both existing and emerging competitive landscapes; provide field support for sales teams engaged in competitive discussions with prospects or customers.