Participate in all implementation designs, setups, and review processes to ensure success; collaborate with client teams in resolving technical/system related inquiries.
The role will help build and oversee the development and management of service partner enablement and certification programs, spanning Professional Services, Training and Managed Services.
Design & build high-performant, reliable systems which scale effectively irrespective of the size of the customer; write clean, elegant code that solves complex problems.
Responsible for supporting the company Engineering by managing the source code control system, automating continuous integration and monitoring build qualities.
Design and develop the backend infrastructure of the next generation Advanced Analytics for the company; produce clean, elegant, maintainable, robust and well-tested code.
Design & build high-performant, reliable systems which scale effectively irrespective of the size of the customer; write clean, elegant code that solves complex problems.
Responsible for architecting and implementing critical services and libraries for the company 's next generation security information system; participate in all aspects from product definition, system architecture and continued improvements of the system's capacity and usability.
Work with the larger organization to communicate and make tradeoffs to meet corporate objectives; work with Product Managers to understand and validate customer needs and understand Product Vision.
Serve as the primary resource to the Customer Success team to expedite resolution of the most difficult technical issues; serve as the main point of contact to Engineering for escalated issues.
Participate in employee onboarding, ramping up on internal systems and IT processes, purchasing and providing equipment setup and support; handle local and remote end-user requests; troubleshoot issues with hardware, software, applications, and network.
Participate in the strategic planning, development, integration, and implementation of technology applications to support global planning processes; work collaboratively across both internal and external supply chain partners to ensure tight operational alignment and visibility.
Providing legal support, including drafting and negotiating nondisclosure agreements, distribution and partnership agreements, commercial transactions with customers, and purchasing agreements.
Handle all aspects of our appliance infrastructure from the os kickstarting, upgrading, building, deployment of software packages, and tooling required to provide the foundation for running our next generation platforms.
