Regularly interface with technical and business staff of customers, including the project sponsor an...

Understand customer environments and business needs via customer interaction and partnering with the...

Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to...

Sales - provide deep and broad technical support to Solutions Specialists, review system designs and...

Reviews deviations from current solutions/offerings to provide input into content for proposals and...

Perform client consulting in the area of network engineering (hardware and software) using routers...

Conducts/leads design workshops for complex designs to meet customer, business and technical objecti...

Assist Account Managers during the sales process by educating the customer about new technologies an...

Define and drive centralized partner and product reporting to support various functions including pu...

Ensure that projects within the program adhere to quality control standards such as project change o...

Work with field team to effectively utilize Specialists and System Engineers via joint sales calls a...

Collaborate with business teams to develop high-level system narratives, storyboards, and user inter...

Collaborate with infrastructure teams and the Database Architect on determining and documenting the...

Assist and support in execution of growth strategy within selected accounts...

Provide preliminary dispute resolution to ensure customer satisfaction ...

Designs technical solutions using standard approaches, considering the customer's infrastructure lim...

Responsible for maintaining a network of liaisons across all locations to execute safety and securit...

Assists customer in understanding their equipment maintenance contracts, upgrade needs, and renewals...

Develop, manage, and execute project management strategies to ensure effective resource allocation...

Respond to monitoring alerts, phone calls and emails...

Determines and defines services that complement and/or round out proposed hardware and software enga...

Regularly interface with technical and business staff of customers, including the project sponsor an...

Collaborate with business and project teams to gather requirements and business needs...

Develops and implements processes and procedures to ensure compliance with Federal/State laws...

Conducts/leads design workshops for complex designs to meet customer, business and technical objecti...