The Product R&D (Research & Development) Manager will be responsible for complying with the Caraustar Safety and Quality Policies. Support and achieve Caraustar's Industrial Products Group World Class Vision, Initiatives, and Imperatives.
This position reviews and implements best practice processes across the customer service representatives as well as managing customer accounts. This key leadership role provides the customer service team with appropriate training, tools, direction and motivation that will enable their success.
This position will be responsible for supporting implementations and maintaining financial reporting systems, structures and reports to support the business; This role will be expected to be the subject matter expert on Caraustar's financial reporting systems including Cognos and Reports Now.