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Manage a team of Service Technicians and Engineers to ensure all customer needs are met on a timely basis and emergencies are responded to quickly.
Provide positive feedback to team members for a job well done, and offers suggestions to improve when appropriate; understand and follow the procedure product design control procedure.
Cantel Medical • Rush, NY and 1 other location
Formulation and definition of technical scope and project objectives; analysis of current business practices, processes and systems.
Collaborate with senior management in establishing departmental goals, strategies and procedures in support of business objectives; perform regulatory compliance diligence to support acquisition strategy.
Collaborate with the company's Quality System Compliance team to improve the quality system and assure suitability with all Endoscopy and Water Purification and Filtration products.
Develop project development process at all phases: Inception (scope, budget and schedule development), design, bid and negotiation, construction (budget and scheduled status).
Collaborate with IT control owners and operators identifying and assessing internal control gaps and deficiencies; coordinate and manage internal and external audits.
Pursue expert-level market insight of dental, medical and adjacent markets as a means of identifying new market/product opportunities and competitive threats.
Build and manage relationships with key distributors, distributor branches and distributor telesales call centers; support DSO business plan as directed.
Apply extensive technical expertise in the architecture and design of cloud infrastructure (public, private, hybrid) and operational processes.
Provide leadership for Crosstex Quality Assurance and Quality Control functions that supports Crosstex products and operational processes; ensure compliance in all quality activities by managing the Crosstex Quality Systems.
Water purification systems for dialysis facilities, including hemodialysis dialyzer and reprocessing systems, as well as sterilants and filtration products.
Ability to synthesize complex subject matter, translating technical subjects into relatable storylines; applies intellectual curiosity to all aspects of the role.
Provide electrical engineering skills to troubleshoot, develop, and debug analog and digital circuitry for released product initiatives; implement CAN Bus, Serial Port, USB and other communication interfaces for boards.
Partner with the commercial leadership team to assess current market conditions in order to identify sales team's productivity gaps and help achieve sales targets.
Strong interpersonal skills, maturity and good judgment and must be capable of communicating with a diverse range of individuals; experience developing and managing digital campaigns/internet marketing.
Generate or assist with design documentation, such as requirements specifications, schematics, PCB artwork, verification test procedures, and test reports under the company's design control practices.
Utilize the Medivators Correction and Preventive Action system to pursue continuous improvement of the Medivators Quality System and Medivators products.
Design and/or specify inspection and testing procedures/systems to ensure Medivators products conform to specifications and quality standards.
Demonstrated ability to understand the business and be able to balance human/organizational decisions with business considerations; project and process management skills, demonstrated track record of delivering results.
Proactively contact customers including schools and dental offices to further promote the Crosstex's profile and product value; monitor and report competitive activity within region.
Consistent history of establishing and maintaining excellent relationships with internal and external customers, and teamwork with internal support personnel.
The Product Continuation Engineer also manages larger efforts and executes specific tasks that require component and assembly level changes, evaluations, testing, verifications and validations.
The ideal candidate will be well-versed in ASC 740 and possess the ability to interpret complex tax guidance to either assess implications to the organization or implement new requirements.
Manage a network of distributors and OEM accounts, including assisting in sales, training and technical support. Distribute and manage lead follow-up from advertising, call in, personal contacts, etc.