Aug 1, 11:59 AM

CRMXchange - Your Gateway to Enhancing the Customer Experience is hosting a webinar next week! Join this webcast to learn how you can use Speech Analytics to analyze each and every customer interaction and so much more. Register here:

Jul 31, 1:59 PM

What is the benefit to implementing the voice of the customer program in your business? Our VoC whitepaper explains that and the three steps to turn VoC data into better business results. Read it here:

Jul 29, 5:00 PM

Looking for a way to compute achievable ROI for your company? Our FREE ROI calculator offers decision makers a view of the potential business outcomes from deploying speech analytics. Learn more about the ROI calculator here:

Jul 28, 10:59 PM

In 9 years, Open English has provided instruction to more than 400,000 students around the world. With Eureka customer engagement analytics, they were able to improve call efficiency and sales performance. Learn more about their success with Eureka Analytics here:

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