Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile device. Using the Bomgar Representative Console, technology support professionals can access and control systems and devices remotely, including personal computers, smartphones, tablets, servers, switches, point-of-sale systems and others. The company originated when Joel Bomgar developed his own remote support solution to cut back on wasted hours he spent travelling while working as a support professional for a local company. In June 2003, he set up a one-page, static website selling his own, home-grown remote access solution, calling it ExpertVNC. Soon thereafter, his two college friends, Nathan McNeill and Patrick Norman, joined Bomgar as co-founders. In May 2004, ExpertVNC changed its name to NetworkStreaming and the next month changed its cloud-based product to an appliance model, differentiating itself from other similar remote support solutions. On February 15, 2007, NetworkStreaming underwent a significant brand change, and the company name, and Joels professional surname, was changed to Bomgar – an iteration of Bomgaars.