The Director is responsible for building and leading a highly skilled, action oriented team; providing strategic leadership in the development of tools, methods and processes to utilize data to enable effective and timely business decisions across the organization.
The successful Director will effect change and achieve prescribed goals through example, engagement, ensuring that all provider negotiations are planned well in advance and completed on time and within the unit cost targets.
This position is responsible for developing and implementing premium pricing methodologies for all AvMed products and business lines. This position oversees all of the financial, actuarial and competitor analysis activities necessary for the development of pricing strategies and tactical business decisions related to product pricing.
The Director of Member Engagement has overall responsibility and accountability for effectively and efficiently leveraging technology and people in delivering a unique and differentiating member experience through Member Service practices and objectives to provide a customer driven, employee-oriented, high performance culture aligned with our service standards.