The Director will create pricing strategies and customer experience refinements to mitigate retention call volume, ARPU erosion and churn. Understand the key inflection points of the customer journey to design/develop strategic & operational adjustments to simplify & improve the customer experience.
Collaborate with internal development team, UI/UX design, marketing, analytics, technology, compliance/legal, operations, and lines of business stakeholders to understand the feasibility and subsequent deliverability of the solution.
Coordinate with other industry colleagues to understand industry positions on relevant regulatory and legislative proposals to provide strategic guidance to the Company on the potential for regulatory and legislative proposals to advance.
The Managing Editor will: be responsible for accuracy and ethics.work closely with one-man-band reporters, anchor/reporters and assignment desk editors in areas of enterprising story ideas, story development, script writing and story presentation.
This position interfaces across all areas of the company to establish, implement and mature the methodology for project management, i.e., drive standardized / scalable project management processes, portfolio reporting, communications management, risk identification / mitigation management.
Provides the leadership and personal fortitude necessary to grow and mature the organization, providing daily examples of the traits and actions required to successfully meet the vision, mission and goals of the overall organization.
Produce a project plan: to achieve the data analysis goals. Collaborate with your client, data scientists, and deployment engineers, to list the project stages, together with their methodologies, duration, required resources, inputs, outputs, and dependencies.
The Technical Solutions Engineer will be the point of contact for escalated complaints and technical inconveniences of mobile services with the means to identify a solution and satisfy the needs of the internal and external customers.
Gather, manipulate and synthesize data, models and other relevant information to create hypotheses and draw conclusions about business questions, and to make recommendations that drive and inform strategies.