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Monitor faults, performance, and capacity issues; prepares remediation reports and documentation. Researches, identifies, and analyzes trends of utilization and errors to improve availability and performance.
The Windows Engineer will support the Shared Services Windows environment. This systems engineer will be responsible for supporting a server farm.
Create Standard Operating Procedures (SOPs) and update existing SOPs for non-standard technology support at the location.
Configure Cisco routers to act as CUBE session border controllers, VoIP gateways, and be fluent in using debug mode on Cisco routers to analyze call processing during troubleshooting activities.
The selected candidate will provide ISSO SME support for an enterprise level federal IA (Information Assurance) program.
Analyze system configurations and make recommendations relating to performance and efficiency of those systems.
The ability to create, modify, and test the codes, scripts, and forms that allow a system to run different types of applications.
Design, develop and test solutions for manual and automated integration of data using SSIS. Combine data from various sources to present a complete picture for decision makers.
Work with clients to identify and analyze business needs and develop non-functional requirements. Key deliverables will include analysis reports, interface control documents, process description documents.
Provide advanced technical support inService Nowtool configuration and custom development. Ability to elicit requirements, design, develop and test new features.
Escalate needs and leverage external technical expertise where necessary to mitigate contract risks and to meet deliverables.
Strong analytical and technical skills in conducting vulnerability assessments. Experience with Splunk is mandatory
Design, develop, implement, and maintain Enterprise Java applications. Follow all appropriate design, development, and testing specifications.
Log all incoming incidents and request with actions taken to resolve them. Provide follow-up status to customer end-users in accordance with specified support policies and procedures.
Coach and mentor senior and junior technicians to ensure personnel are working issues as efficiently and accurately as possible in a team-oriented professional culture.
As a Federal Proposal Manager, you will develop standard proposal management artifacts, including proposal plans, schedules, storyboards, and compliance matrices.
Perform ad hoc financial analyses to support management decision-making. Analyze and update monthly financial reports and projections.
The OFM SOA Developer will demonstrate a high-level of diverse technical experience including analyzing system needs, systems development.
Individual will operate in a team environment to support and enhance the SEMS/METCAL system to meet both functional and environmental requirements.
Establish the company's technical vision and leads all aspects of the company's technological development.
Under general supervision, formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex informationsystems.
ActioNet • VA and 1 other location
Responsible for strategic evaluation of potential business opportunities and provides input into the company's overall business strategy with a focus on the defense markets.
Responsible for managing the Service Desk agents, ensuring coverage (schedules), answering questions, handling escalations, dealing with vendor support and more.
Responsible for following Configuration Management (CM) planning using CMMI ML3 to improve the process base on clearly defined and tracked metrics.
Provide technical expertise and guidance in the following areas: infrastructure, network engineering, systems administration (Windows, Linux), call center/service desk, information assurance, and/or software applications.