Ability to maintain and configure the following: Windows Platform; servers and local storage; file and share access; print and document services; servers for remote management; IPv4 and IPv6 addressing.
Assists customer with establishing an Internet Protocol (IP) address management plan for the entire network including internal and external network segments and all device categories (for example servers, network devices, endpoint devices etc).
Coordinate the Incident Response Process: perform and participate in incident handling process, incident discovery, analysis and verification, incident tracking, containment and recovery, incident response notification, and reporting.
Manage all aspects of the Network Operations Center (NOC) for the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE) network with 35,000 users using ITIL process management.
The Sr. BA will proactively and professionally connect with a diverse range of stakeholders: highly technical developers and IT professionals, system users, industry SME's, business executives, and others.