Responsible for working with all levels of the business and the development team to establish, promote, and enforce architectural guidelines as well as assist in the implementation and problem resolution of existing applications and requests.
Responsible for gathering business requirements, coordinating and managing tasks for small projects or as part of a larger project management group, process documentation (current and future state), training, documentation, and customer support.
Perform requirements gathering/elicitation and analysis in order to understand current state processes, complex business rules and desired future state; ensuring that the context and implications of the changes are identified and understood by the business and the project team.
This role also supports strategic enterprise call routing initiatives that are a result of Risk & Control approved projects and technology infrastructure decisions necessary to support CCB Call Centers and the Service Transformation Roadmap over the next several years.
Responsible for Kronos time and attendance processes, upgrades, file transfers into and out of ERP Payroll system, and all editor and Kronos user training. Prepares and updates On-line training materials and related reporting.
Participate in meetings with finance and accounting staff to understand and implement budget, reporting and accounting changes; develop desk procedures on how to execute regularly occurring weekly and month end tasks.
Assist in the creation and running of reports for the company; maintains confidentiality of patient and competitive information; complete required reporting and accounting of time and expenses within the required timeframe.
The Business Systems Analyst II is responsible for working directly with company lines of business to identify, define, document and prioritize requirements of information systems of various size and complexity for assigned projects.