Perform requirements gathering/elicitation and analysis in order to understand current state processes, complex business rules and desired future state; ensuring that the context and implications of the changes are identified and understood by the business and the project team.
The Business Systems Analyst II is responsible for working directly with company lines of business to identify, define, document and prioritize requirements of information systems of various size and complexity for assigned projects.
In this role, the selected candidate must have a hands-on experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or a related discipline with an emphasis on delivering cutting edge technology within finance.
The primary role of the IT System/Business Analyst is to translate business requirements into technical specifications, maintain relationships with the business, and drive standard business processes across the IT Enterprise.
In this role, the selected candidate must have an experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or a related discipline with an emphasis on delivering cutting edge technology within finance.
This role also supports strategic enterprise call routing initiatives that are a result of Risk & Control approved projects and technology infrastructure decisions necessary to support CCB Call Centers and the Service Transformation Roadmap over the next several years.
Responsible for gathering business requirements, coordinating and managing tasks for small projects or as part of a larger project management group, process documentation (current and future state), training, documentation, and customer support.
Responsible for supporting, coordinating, and oversight of IS&T activity with key customers. Works with users to define system functionality and usage, information flow, reports and data requirements. Develops specifications and documents operational procedures, tests software, and coordinates corresponding IS&T activity.