In this role, the selected candidate will
recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs; manage a diverse team of data technicians with varying skills.
This Operations Manager will lead a team of about 50 associates with two department managers as direct reports. They will be responsible for organizing and improving the operations, be the lead person on Continuous Improvement efforts at the location, and be integral to the development of standard work, strategy deployment, and creation of their scalable business model and operations system.
Strong process skills with the ability to integrate technology and process to improve efficiency and results. Work on specific technology based Recruiting Technology projects to drive implementation and partner with Recruiters to improve tool usage.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.
In this role, you will oversee technical and operational functions including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to oversee staffing and training needs; and to oversee budget preparation and profit and loss management. Has responsibility for less than 25 colleagues.
Responsible for installing, repairing, and maintaining outside plant copper and fiber facilities. Safety, quality issues, workforce performance, feedback and training, and labor relations will all be on your radar. It's our customer-first culture that sets us apart.
The Product Manager is responsible for both product planning and product marketing; this includes managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.