In this role, the selected candidate will manage a group of high-performing global support managers and their respective Customer Engagement teams to ensure efficient, high-quality customer support interactions.
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$110K to $170K -Akron, OH
In this role, you will anticipate, navigate and bring early insights from customer observation/experience, macro trends & market analyses, scenario planning, and competitive scanning to ideation, roadmaps and enterprise marketing efforts.
The Director of Operations will work collaboratively with the CEO to establish and implement company strategy, vision, and objective; this will be accomplished through a deep understanding of operational efficiencies, manufacturing processes, project management, product development and tooling.
This role will provide direction and leadership for their regional cross docks teams, build strategic partnerships with customers while achieving their expectations, successfully plan and execute models of operation, while achieving company financial/operational metrics.