In this role, the selected candidate will receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
In this role, the selected candidate must have an ability to troubleshoot in a high level systematic way, Ability to identify issues and research cause; experience in printer installation and maintenance, including drivers.
The Field Service Representative provides customers with service necessary to maintain economical plant operation by performing regular routine inspections of Diamond equipment, along with analyzing and recommending solutions to boiler cleaning problems.
In this role, the selected candidate must have an experience providing phone support for Windows 7 & 8 desktop environment including Active Directory (AD), within a Retail Financial Services environment.
In this role, the selected candidate will deliver periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding the improvements in the approach to the marketplace.
In this role, the candidate will develop sales strategies, proposals, and forecasts. Develop and conduct product demonstrations and sales presentations. Prepare quotations, cost reports, performance reports and customer correspondence.
In this role, the selected candidate will monitor printer toners and ink jet cartridges, replacing and reordering when needed; Support, install and maintain desktop hardware, software, monitors and printers.
In this role, the selected candidate will maintain relationships with customers who have already purchased company products, develop, present, or respond to proposals for specific customer requirements.