Key responsibilities will include providing marketing input for product development, coordinating the delivery of services by departments within the company, and proactively managing customer accounts in concert with the sales team.
Assist Sales and Sales Management in the planning and execution of technical pre-sales and demonstration requirements for all accounts needing applications or technical pre-sales support, with a goal to define a closure plan and grow sales.
Preparing the technical content of each quotation, including the generation of performance curves, completes technical data sheets, highlighted technical clarifications and exceptions to clients specification.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.
The Pre-Sales Engineer/Pre-Sales Consultant is the technical key resource of the sales organization. The Pre-Sales Engineer/Pre-Sales Consultant is responsible for working closely with account executives to evangelize, design, propose and demonstrate the business value to customers.
Escalate any unresolved issues to the proper vendor (CUSA, NT-Ware, Nuance, etc.) and act as the intermediary until final resolution is found; assist sales force in understanding solution selling process.
As part of this fast-paced Government Care Center Operations team, you will get to work with cutting edge technology on a daily basis as you directly support our VIP customers to troubleshoot complex hardware, software, networking, and configurations issues.