Provide technical and analytical data support to the Customer Advocacy Analytics team with the overall mission of providing data necessary for conducting complaint trending and analysis necessary to meet our quality objectives. This information is integrated into recurring management reviews and analytical dashboards for effective communication and action.
In this role, the selected candidate will be responsible for planning and conducting analysis of complex business initiatives and regulatory requirements for residential mortgage lending; support projects, programs and initiatives through planning and executing technology implementations or integrations, acceptance testing and business requirements analysis.
Responsible for extracting all data and creating standard reports for Client Services team and providing end to end revenue cycle management support to performance trends ( denials, edits, claim submissions, bank reconciliation ).
The individual will be an analyst within the Intellectual Property Department's IP Operations team. Responsibilities include defining key requirement documents and processes, and developing and maintaining operating and expense metrics, reports, models and forecasts.
The Business System Senior Analyst is primarily responsible for the development and ongoing support of Enterprise Resource Planning (ERP) system programs. The Business System Senior Analyst identifies business problems and proposes solutions, creates functional system requirements,and technical design specifications.