Escalate any unresolved issues to the proper vendor (CUSA, NT-Ware, Nuance, etc.) and act as the intermediary until final resolution is found; assist sales force in understanding solution selling process.
Divide your time between developing solutions to enhance/extend our software platforms and guiding partner integrations.Develop a deep understanding of our business and our technology stack so you can identify problems or opportunities that can be addressed using technology.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.
The Solutions Engineering Organization represents opportunities in a number of job profiles listed below across our General Markets, Enterprise Markets, International Markets Group as well as across several verticals including Higher Education, Cause & Cure, K-12 Independent Schools, Faith, Arts & Culture, Foundations & Corporations, Healthcare, Financial Management, Merchant Services/Payments and Data Analytics.