The Land OLakes Supply Chain & Operations division provides strategic leadership across the companys many business units. The team plays a significant role in fueling revenue growth and profitability through operational excellence, quality, process improvement and innovation. By partnering closely with Finance, Marketing and Human Resources, the team delivers value to Land OLakes business units, members and customers.
The Service Solutions Manager is responsible for service solution development and the complete system service lifecycle including market research, system service definition, solution business case development, and customer requirement solutions for Service Operations worldwide.
This role will see the individual be given a number of enterprise accounts to manage. The aim is to become the go to person, so that you can branch out into other areas of the business to sell other solutions, as well as upsell the existing services including Enterprise Platforms, Consumer Solutions, IoT, Analytics, and more.
In this role, the selected candidate will manage team members, including creating quality control measures and training, process development and improvement, cross functional coordination, contract process monitoring/reporting, client billable support, internal and external reporting of accounts metrics.