The Field Operations Communications Engineer will be part of a team operating a complex tactical communications system providing voice and data services in a sustained operation located overseas and CONUS.
Possess a working knowledge of basic air-to-air and air-to-surface radar systems and an extensive working knowledge of airborne communication systems. Will also produce and present technically oriented training documents.
As a field service engineer, you will work at a variety of labs, so having a solid understanding of companys portfolio, and continuously learning about new instruments, software and consumables, is key. Applying your creativity, complex problem-solving skills, and can-do attitude is essential.
Performs inspections and sets quality assurance testing models for analysis of raw materials, materials in process, and finished products; relies on extensive experience and judgment to plan and accomplish goals.
In this role, you will work with a broad range of engineering disciplines (software, hardware, mechanical, and systems engineers), project engineers, program managers and business development staff on a regular basis.
The successful candidate will function within project management team for construction material testing and special inspection projects, including proposal preparation, tracking project budgets and meeting and interacting with clients and design professionals.
Interface with design engineers, field support engineers, program managers, maintainers, technical writers, and pilots to coordinate operational or maintenance related work - arounds, improved procedures, software updates, or hardware modifications as required in response to fielded incidents.
You participate in daily meetings with network operations center (NOC) staff to discuss network stability/performance, critical issues, end user concerns/perception, open trouble tickets and planned maintenance.
Key responsibilities will include providing marketing input for product development, coordinating the delivery of services by departments within the company, and proactively managing customer accounts in concert with the sales team.