The Director of Operations manages the Manager on the program(s) the manager oversees. Participate in the recruiting process for new managers and/or associate directors, write performance reviews, and address personnel issues. Mentor managers and/or associate directors to further develop their management and business acumen skills.
In this role you will implement and enhance our HR technology, including jumping into our current Workday implementation; this includes all aspects of system implementation, documentation, training, data integrity, future enhancement, change management, priorities, etc.
Responsible for hiring, training, mentoring and managing the day-to-day activities of the clinical operations group, including Clinical Trial Managers, Clinical Research Associates and Clinical Trial Assistants.
Relate well to all kinds of people, up, down, and sideways, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situations comfortably.
.Provide leadership and guidance in creating, implementing and continuously improving BDs public and private hosted environments and related operations with a focus on infrastructure, cybersecurity, configuration management, automated deployments, and system administration.