The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.
Replicate customer hardware issues in our labs and use appropriate test equipment to further diagnose; communicate customer feedback to factory to help improve Xilinx products and better align with customer needs.
This is a hands-on position involving all the control system hardware and software as the sensors, actuators, motors, machine vision, programmable controllers, and control panels form one integrated system for each project. Company develops and builds custom machine automation systems for manufacturers from concept through installation.
In this role, you will provide technical and product application support directly with customers and to the Manufacturers Reps (Reps), Authorized Distributors (ADs), and Vertical Strategic Account Managers (SAMs) to help drive opportunity creation, new business wins, and overall sales growth in the assigned territory.