In this role, the selected candidate will provide on-site guidance to our customers and facilitate the integration of Bombardier Business aircraft into the customer's operation in a safe, efficient and economic manner.
The IT HelpDesk Technician is responsible for responding to IT Service Desk requests and providing efficient service in support of PCs, software, printers and related peripheral devices, equipment relocation, purchasing of new hardware/software and resolutions of security issues.
Troubleshoot automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, and managing automation related equipment and supplies.
The primary role of the Customer Service Representative is to efficiently and effectively administer customer inquiries and process customer orders within the MRO module of our business. The CSR will be a key interface between the business and our customers, belonging to a customer-focused team that is accountable for initial customer perception of the company and therefore strives to exceed customer expectations at all times.
Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities.