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$60K to $100K -Wilmington, NC
In this role, the selected candidate will be responsible for assisting customers in the processing of payments, reviewing accounts for payment arrangements, finding creative acceptable solutions for payment of past due balances, assisting the customer with reconnection of services and the reduction of churn and bad debt.
In this role, you will be responsible to drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions.
In this role, you will provide knowledge and consultation by developing HVAC system and account management related solutions for the customers problems, including financial and performance-based considerations.