Job Market Guide: Technical Support Engineer jobs in Wilkes Barre-Scranton

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Engineers in Wilkes Barre-Scranton. Technical Support Engineers in Wilkes Barre-Scranton have between ${} and ${} years of experience, averaging $${} years of experience.

98 Technical Support Engineer jobs in Wilkes Barre-Scranton

New York, NY
Troubleshoot and resolve hardware, software and network connectivity issues efficiently and accurately and escalate more complex, time-consuming issues to the Sr. Service Desk Engineer, other IT teams or 3rd party vendors when necessary.
industry
Business Services
experience
Not Specified

Jersey City, NJ
Provide Level 3 application support, work with multiple parties including auditors on multiple simultaneous requests.
industry
Manufacturing / Diversified
experience
Less than 5 years

Horsham, PA
Provide technical feedback to engineering concerning product changes / enhancements. May be called on - site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.
industry
Business Services
experience
Less than 5 years

New York, NY
This test engineer would be a part of a test team dedicated to test and validate a high quality product to improve rail safety.
industry
Engineering Services
experience
Less than 5 years

$130K - $150K - Weehawken, NJ
Uphold high standards for timely issue resolution; contribute expertise to the management of existing and new IT products and services; define workarounds for known errors and initiate process improvements.
industry
Financial Services
experience
8 - 10 years

New York, NY
In this role, the selected candidate will escalate all Major Incidents in the Major Incident Manager or Problem Manager; identify and escalate problems and major failure of servicedentify and escalate problems and major failure of service.
industry
Financial Services
experience
Less than 5 years

Harrisburg, PA
Monitor incident queues for issues and take ownership and assist customers as required.
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
Business Services
experience
5 - 7 years

New York, NY
Use technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
industry
Business Services
experience
Less than 5 years

New York, NY
Provide prompt, clear and ongoing communication with end users to define clear expectations. Interact with vendor technical support to ensure effective resolution of 3rd party service.
industry
Financial Services
experience
8 - 10 years

Fort Lee, NJ
Ensure all user support questions are being answered in a timely manner; ensure production systems are running smoothly; monitor systems to ensure availability and responsiveness.
industry
Staffing & Recruiting
experience
5 - 7 years

Jersey City, NJ
Actively identify incidents and as necessary manage the incident resolution process to provide service recovery and manage client communications and expectations in respect to incident resolution.
industry
Business Intelligence
experience
5 - 7 years

$140K - $160K - New York, NY
In this role, you will be responsible for solving technical issues, setting expectations, and escalating.
industry
Financial Services
experience
Not Specified

Newtown Square, PA
This role provides you opportunities to work with a variety of SAP products and technologies in all industry segments.
industry
Business Services
experience
Less than 5 years

Exton, PA
Provide some server support when needed, assist with upgrades.
industry
IT Consulting/Services
experience
Less than 5 years

New York, NY
The candidate will work with developers and business areas to deploy, maintain, and configure custom applications.
industry
Staffing & Recruiting
experience
Not Specified

Warren, NJ
In this role, you will provide Setup, Distribution and Support (Break Fix) of IMS Laptops, iPads and iPhones.
industry
Biotech/Pharma
experience
5 - 7 years