In this role, the selected candidate will work on a small to mid-sized team, and will be directly involved with customers facing support needs, customer onboarding, reports generation, quality assurance testing of front end controls and UX, contribution in story estimation and grooming as well as supporting the product owners and development team to satisfy questions and concerns.
As the Technical Support Analyst, you will be the onsite Client Services technical support person. You will provide desktop support as well as enterprise systems engagement support for multiple business units and remote locations.
In this role, the selected candidate will design, deploy and support both client/server and next generation document access and capture solutions; perform business analysis and needs assessments to customers.
The TSE uses technical knowledge to understand the structure and location of the issue and/or code while being able to read and follow the basic code or application structure. They are knowledgeable and understand the functionality of existing platforms and/or applications.
In this role, the selected candidate will provide support to providers in face-to-face encounters, phone consultations, group training, seminars and webinars -and present at various provider associations meetings.
The selected candidate will design and code smart sophisticated testing framework in Python for test automation in Enterprise Data warehouse and Analytics.Define, document, implement and review test criteria for
In this role, the selected candidate will be responsible for analysis, design, implementation for assigned trade surveillance compliance projects, identify trade surveillance exception reports related to market products.