Job Market Guide: Technical Support Analyst jobs in Wilkes Barre-Scranton

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Wilkes Barre-Scranton. Technical Support Analysts in Wilkes Barre-Scranton have between ${} and ${} years of experience, averaging $${} years of experience.

112 Technical Support Analyst jobs in Wilkes Barre-Scranton

Horsham, PA
Provide technical feedback to engineering concerning product changes / enhancements. May be called on - site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.
industry
Business Services
experience
Less than 5 years

New York, NY
In this role, you will be dealing with support escalations from Level 1 team with as minimal as possible escalations to L3 teams.
industry
Staffing & Recruiting
experience
Not Specified

New York, NY
In this role, you must have strong working relationship with data management users and IT support/ development teams globally.
industry
Staffing & Recruiting
experience
5 - 7 years

Warren, NJ
In this role, you will provide Setup, Distribution and Support (Break Fix) of IMS Laptops, iPads and iPhones.
industry
Biotech/Pharma
experience
5 - 7 years

Malvern, PA
Provides production support of applications and databases for Mainframe, Client/server, Web, and/or PC based software.
industry
IT Consulting/Services
experience
8 - 10 years

$100K - $120K - New York, NY
In this role, the selected candidate will be responsible for monitoring of application events alerts, job schedules, capacity monitors and performance KPI's.
industry
Financial Services
experience
11 - 15 years

New York, NY
Providing end-user support of local and remote client computers, printers, telephones, mobile devices, other approved devices and their related software/configurations.
industry
Financial Services
experience
5 - 7 years

New York, NY
Use technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
industry
Business Services
experience
Less than 5 years

Warren, NJ
Respond to problem tickets in a timely and efficient manner in order to resolve problems within established SLA.
industry
Healthcare IT
experience
5 - 7 years

Harrisburg, PA
Monitor incident queues for issues and take ownership and assist customers as required.
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
In this role, the selected candidate will be responsible for Business Requirement Documents (BRDs), using use cases, workflow, screen mock-ups, and spreadsheet models.
industry
Staffing & Recruiting
experience
8 - 10 years

$40K - $50K - Princeton, NJ
Provide day-to-day support, ensuring effective and efficient operation of the Desktop environment; including PCs, laptops, printers, mobile devices, telephones, and other local peripherals.
industry
IT Consulting/Services
experience
5 - 7 years

$72K - $80K - Parsippany, NJ
The candidate will be responsible for handling day to day technical issues with end-users either face to face, virtually, or over the phone of the time.
industry
Staffing & Recruiting
experience
5 - 7 years

Technical Analyst

New York, NY
As a Technical Analyst in Digital Business and Data Services, you will have responsibilities that include technical analysis, writing functional/technical stories, producing interface specifications and testing related to the middleware component of Digital initiatives.
industry
Consulting
experience
8 - 10 years

Oracle Support Analyst

Fort Washington, PA
Design, develop, configure and test systems functionality changes, such as but not limited to creating flexfields, updating mapping tables, building payroll elements and table setup.
industry
Biotech/Pharma
experience
5 - 7 years

Support Analyst

New York, NY
Manage production infrastructure, web engine infrastructure, automation of processes, scripting, server configuration/metrics and OA testing in relation to the applications and dependent processes running on internal systems.
industry
Financial Services
experience
Less than 5 years

Iselin, NJ
In this role, the selected candidate will assist in quality assurance test plan and test outline review to ensure proposed testing effort is consistent with requirement definition.
industry
Staffing & Recruiting
experience
8 - 10 years

Exton, PA
Provide some server support when needed, assist with upgrades.
industry
IT Consulting/Services
experience
Less than 5 years

New York, NY
In this role, the selected candidate will reduce incidents through continuous support process improvement; provide 1st & 2nd line support to the Business community.
industry
Financial Services
experience
8 - 10 years

Technical Analyst

$42K - $106K - New York, NY
Must have the ability to work with product, business and application teams to write technical user stories for a SOA/services/messaging development team.
industry
Staffing & Recruiting
experience
Less than 5 years

Jersey City, NJ
Provide coverage which will require shift/rotation and might include weekend work to cover primarily US hours of operation; Work day will vary depending on shift and could start at 8 AM EST if on early shift; or end at 10:00 PM EST for End of Day US Shift.
industry
Financial Services
experience
5 - 7 years

Jersey City, NJ
Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved via automated systems.
industry
Financial Services
experience
5 - 7 years

New York, NY
In this role, the selected candidate will fix problems with software applications, by identifying known errors and problem trends and finding permanent solutions, root cause analysis and providing level 2 and 3 application support.
industry
Staffing & Recruiting
experience
8 - 10 years

New York, NY
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
industry
Telecommunications
experience
Less than 5 years

$70K - $75K - Montvale, NJ
Searching for a Application Support Analyst.
industry
Staffing & Recruiting
experience
Not Specified