Job Market Guide: Technical Support Analyst jobs in Wilkes Barre-Scranton

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Wilkes Barre-Scranton. Technical Support Analysts in Wilkes Barre-Scranton have between ${} and ${} years of experience, averaging $${} years of experience.

74 Technical Support Analyst jobs in Wilkes Barre-Scranton

Malvern, PA
Executes technical procedures to resolve production issues after evaluation with Senior Analysts. Evaluates systems and processes in an effort to resolves technical problems and coordinates direction with Senior Analysts. Researches issues and performs root cause analysis to minimize risk. Implements effective solutions for break/fix issues and appropriate development initiatives with direction.
industry
Consulting
experience
8 - 10 years

$73K - $95K - Bryn Mawr, PA
Provide coordination between IT and the Customer Service process areas. This includes identifying opportunities for improving and simplifying the work process.
industry
Energy & Environmental Services
experience
Less than 5 years

Jersey City, NJ
Work on multiple technical projects and collaborate with technology and business stakeholders. Document business requirements, create activity diagrams, data flow diagrams, use Java/J2EE web technologies to create technical prototypes.
industry
Financial Services
experience
Less than 5 years

Berwyn, PA
Determining scope of enhancements, analyzing problems/opportunities, and providing recommendations to complex business and information management problems.
industry
Construction
experience
Less than 5 years

New York, NY
Provide telecom support including issue resolution, problem management, moves, adds, and changes.
industry
Staffing & Recruiting
experience
Less than 5 years

Technical Analyst

Cranford, NJ
As a Technical Analyst with company, youll play a prominent role in technical process design in conjunction with delivering technical work products.
industry
IT Consulting/Services
experience
5 - 7 years

New York, NY
Prototype scenario models and methodologies to use as a reference for the strategic implementation in the platform; contribute to the testing of the deliveries to ensure they meet the needs of the end users.
industry
Staffing & Recruiting
experience
5 - 7 years

Java Technical Analyst

New York, NY
Experience writing technical stories in JIRA/confluence using industry standard notations (like BDD/Gherkin).
industry
IT Consulting/Services
experience
8 - 10 years

QA Support Analyst

New York, NY
In this role, the selected candidate will be responsible for testing and Quality Assurance, and Quality Control of in-house systems and third-party applications to ensure stability of releases.
industry
Staffing & Recruiting
experience
Not Specified

Jersey City, NJ
Performs global health checks for Citrix Global Infrastructure working with regional operations teams on restarts and trouble shooting. Escalates repeat failures.
industry
Financial Services
experience
Less than 5 years

New York, NY
The Litigation Support team provides technology solutions in the planning, organizing, researching, analyzing, arguing and presenting cases in a more cost and time efficient manner.
industry
Legal Services
experience
Less than 5 years

New York, NY
The chosen candidate will be a technical business analyst who acts as the primary requirements go-to person during the designing, development and system testing of projects.
industry
Staffing & Recruiting
experience
8 - 10 years

New York, NY
Collaborate with a variety of peers, including the R&D, Product Operations, and Customer and Partner Success teams. You will provide both inbound and outbound support in order to maintain an outstanding user experience.
industry
Software
experience
Not Specified

New York, NY
The Technology Business Analyst (TBA) on this project team has the responsibility to gather, analyze, document, and validate the needs of the business stakeholders and serves as the principal conduit for managing system requirements between the business and the software development.
industry
Financial Services
experience
8 - 10 years

Jersey City, NJ
Project Life Cycle activities including requirements definition, design, testing and documentation.
industry
Business Services
experience
5 - 7 years

Jersey City, NJ
As a Business Analyst you will contribute to the functional design, functional specifications and change management for the execution of the strategic solution for operational risk management platform delivery.
industry
Financial Services
experience
5 - 7 years

New York, NY
Actively pursue current IT industry trends and technology, specifically for Microsoft and Apple platforms.
industry
Retail / Diversified
experience
5 - 7 years

$40K - $50K - Basking Ridge, NJ
The candidate must have an experience in preparing and delivering application training.
industry
IT Consulting/Services
experience
Less than 5 years

$80K - $85K - New York, NY
Test and QA Configuration changes to the systems to meet regulatory requirements and business needs.
industry
Insurance
experience
5 - 7 years

New York, NY
The Business Analyst may also be asked to investigate the application of new technologies, track industry trends and assist the product and project manager in ensuring that communication and planning occurs across development platforms.
industry
Healthcare IT
experience
5 - 7 years

New York, NY
Support internal first level support team in the installation, upgrades, use, and error resolution for the trading product.
industry
Staffing & Recruiting
experience
Not Specified

New York, NY
Manage the OMS and market data delivery systems involving every major electronic exchange and asset class; work closely with traders to understand their needs.
industry
Staffing & Recruiting
experience
8 - 10 years

Jersey City, NJ
Provide first and second line support to the end users for desktop and laptop computers, telephony and network connectivity.
industry
Staffing & Recruiting
experience
Less than 5 years

Technical Analyst

New York, NY
Ability to work with product, business and application teams to write technical user stories for a SOA/services/messaging development team.
industry
Consulting
experience
Less than 5 years