Assists with and facilitates new vendor set-up and program rollouts for public finance while serving as the Public Finance subject matter expert by providing training and support to all business units, operations and partner programs.
Assist in contract renewal effort. Identify customers up for renewal and provide updated pricing. Generate and review contracts for various product offerings. Seek out opportunities for margin uplift, blend and extend or cross sell.
Work directly with customers/developers/architects/application owners to help reproduce and resolve customer issues and then recommend solutions to build stronger more reliable Sales Force Effectiveness (SFE) solutions.