Ability to read and write technical documents, maintain accurate records, and analyze problems to develop effective solutions. Ability to conduct research on available product designs and make recommendations for system configurations.
In this role, the selected candidate will be responsible for designing, implementing, and monitoring the infrastructure. also, to collaborate with other team members to develop automation strategies and deployment processes.
In this role, the selected candidate will partner with the facilitys designated point of contact to ensure problems regarding various inmate services systems are addressed in a timely manner and that positive client relationship are developed and maintained.
Responsible for Wintel Server technologies, which includes virtualization concepts and technologies such as VMware/vCenter, physical server hardware, systems management, server automation and anti-virus.
In this role, the selected candidate will work with business users and other technical team members in designing and developing SharePoint applications to deliver solutions using defined tools, practices, principles and procedures.
In this position, you will be part of a technical team of people providing a single point of contact for the efficient resolution of technical problems and requests; troubleshoot client technical support issues with a focus on servers and networking.
In this role, the selected candidate will be working largely independently without direct supervision, at a customer location within a correctional environment handling all inbound service requests for inmate phone repair, maintenance, assess, troubleshoot, and repair CPE equipment; and making sure all internal processes, procedures, and contractual repair timelines are followed.