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$45K to $75K -Manhattan, NY
As a Field Service Engineer, your primary mission will be to work with our customers within your defined territory to install, maintain and upgrade our robotic Automated Teller Machines. You will also play a role in managing customer contracts and providing technical support during sales demos. Your background in electro-mechanical systems, coupled with your strong customer service skills with enable you to hit the ground running.
In this role, you will represent trade shows and explain our products and how they are used in the industry. Setup and tear down of booth and demo equipment. Record lead information from booth visitors.
In this role, the selected candidate will be establishing and maintaining a highly responsive relationship and effective communication with customers, sales reps, peers and other departments within Agilent to ensure customer satisfaction.
In this role, the selected candidate must have the ability to perform self-directed learning in a rapidly changing environment Capabilities to operate in a flexible team environment with minimal supervision Overnight travel is required.
As a Field Service Engineer for the high tech growth business serving the Life Sciences markets, your primary responsibilities will include installation, maintenance and repairs on HPLC and genomics product line in the Metro New York Area.
The function of the Field Engineer is to act as the mobile field service engineer on assigned open tickets and work in collaboration with senior engineering and staff members to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction.
In this role, the candidate will provide technical support and product information over the phone. The role requires a high-level of teamwork with the assigned territorys sales and clinical support team members during pre/post sale evaluations.
In this role, the selected candidate will work with Field Services, Manufacturing and customers at commercial or industrial facilities to support Field Reliability performance, assesment, and improvements of products.