Job Market Guide: Customer Support Engineer jobs in Wilkes Barre-Scranton

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Wilkes Barre-Scranton. Customer Support Engineers in Wilkes Barre-Scranton have between ${} and ${} years of experience, averaging $${} years of experience.

78 Customer Support Engineer jobs in Wilkes Barre-Scranton

Newtown Square, PA
As a Support Engineer at SAP NS2, you have ongoing responsibility of resolving software technical issues to ensure customers are successful. The role requires substantial technical diagnostic skills as well as strong customer relationship and communication skills.
industry
Business Services
experience
Less than 5 years

IT Support Engineer

New York, NY
Perform advanced troubleshooting for end user issues and provide support to the Executive team. Provide 1st and 2nd level end user support. Provision new equipment and user accounts.
industry
Business Services
experience
Less than 5 years

Jersey City, NJ
Provide Level 3 application support, work with multiple parties including auditors on multiple simultaneous requests.
industry
Manufacturing / Diversified
experience
Less than 5 years

New York, NY
The Customer Solutions Engineer (CSE) will be responsible for the Design, Build and Support of our product or third party components for our customers.
industry
Consulting
experience
5 - 7 years

New York, NY
Troubleshoot and resolve hardware, software and network connectivity issues efficiently and accurately and escalate more complex, time-consuming issues to the Sr. Service Desk Engineer, other IT teams or 3rd party vendors when necessary.
industry
Business Services
experience
Not Specified

New York, NY
Write OPC code, write ORC (Optical Rule Check) code, compile and present statistical results of code output, and achieve quality metrics within customer driven time frames.
industry
Manufacturing / Diversified
experience
5 - 7 years

Woodbridge, NJ
In this role, the selected candidate will respond to between 25 and 50 requests daily for technical assistance; resolve or escalate where appropriate technical hardware and software issues.
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
In this role, the selected candidate will escalate all Major Incidents in the Major Incident Manager or Problem Manager; identify and escalate problems and major failure of servicedentify and escalate problems and major failure of service.
industry
Financial Services
experience
Less than 5 years

Jersey City, NJ
Actively identify incidents and as necessary manage the incident resolution process to provide service recovery and manage client communications and expectations in respect to incident resolution.
industry
Business Intelligence
experience
5 - 7 years

$130K - $150K - Weehawken, NJ
Uphold high standards for timely issue resolution; contribute expertise to the management of existing and new IT products and services; define workarounds for known errors and initiate process improvements.
industry
Financial Services
experience
8 - 10 years

New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
Business Services
experience
5 - 7 years

Orangeburg, NY
Responsible for managing the vendor interfaces and interact with vendors in testing connectivity, review file transmissions every day.
industry
Telecommunications
experience
Less than 5 years

New York, NY
Spend significant time within cross-functional process, yield, process integration, and design manual engineering teams helping to solve complex wafer process problems.
industry
Manufacturing / Diversified
experience
5 - 7 years

New York, NY
This test engineer would be a part of a test team dedicated to test and validate a high quality product to improve rail safety.
industry
Engineering Services
experience
Less than 5 years

Fort Lee, NJ
Ensure all user support questions are being answered in a timely manner; ensure production systems are running smoothly; monitor systems to ensure availability and responsiveness.
industry
Staffing & Recruiting
experience
5 - 7 years

$140K - $160K - New York, NY
In this role, you will be responsible for solving technical issues, setting expectations, and escalating.
industry
Financial Services
experience
Not Specified

New York, NY
Use technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
industry
Business Services
experience
Less than 5 years

Compensation Estimate

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$100K to $140K - New York, NY
In this role, the selected candidate will be responsible for supporting, maintaining, and troubleshooting complex network infrastructures and services (VoIP, Video, BYOD, Wireless, remote access, firewalls, load balancers, cloud, virtualization, and automation).
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
In this role, the selected candidate will work closely with business users, development and infrastructure teams in order to resolve production issues quickly and improve platform.
industry
Staffing & Recruiting
experience
5 - 7 years

Cloud Support Engineer

New York, NY
In this role, you will have the ability to do high level debugging and problem analysis by examining logs and running Unix commands.
industry
Consulting
experience
Not Specified

Helpdesk Support

New York, NY
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Help Desk Engineer

New York, NY
The right candidate will have a proven track record of IT support and technical abilities within a distributed IT organization and have experience ensuring follow through on key process frameworks and ticketing systems.
industry
Consulting
experience
Not Specified

Help Desk Support

$40K - $60K - Harrisburg, PA
In this role, the selected candidate will maintain safe and healthy work environment by enforcing organization standards, adhering to Human Resources policies.
industry
Government
experience
Less than 5 years

Horsham, PA
Provide technical feedback to engineering concerning product changes / enhancements. May be called on - site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.
industry
Business Services
experience
Less than 5 years