In this role, you will support role with the Senior Client Services Manager, Group Manager, Client Services, Relationship Manager and Sales group in retentive marketing efforts for securing additional business opportunities with clients, law firms, investment bankers and other intermediaries and industry professionals.
In this role, the selected candidate will provide strategic leadership support for digital channel initiatives that address client needs, create competitive advantages, close gaps, and build a more cohesive overall digital channel experience.
The candidate will be an exceptional program manager with a proven multi-year track record in transformation execution, business partnership, governance and a disciplined approach to running a strategic program office.
In this role, you will be actively manages clients budget, schedule and program; HNTB budget and schedule; project communications, documentation, and administers relevant aspects of a formal quality control program.
In this role, you will build trust-based relationships with key contacts at the client; strive to independently build deeper and wider relationships within and across client organization by building a comprehensive understanding of client and marketplace and leveraging prior experience and client service. acumen.
The group provides private business management and personal wealth management for high net worth clients, investment analysis, HUD statements, transactions, depreciation and tax, so a background in related areas is extremely preferable.
In this role, you will establish regular, in-person touch point with key customer stakeholders and build excellent relationship with Sr. VP and C-Level executives, to meet and/ or exceed planned revenue targets for the accounts.
The Client Support Manager will be coaching and mentoring a team of support representatives that services our enterprise; the effectiveness and efficiency of the client support team will fall on your shoulders.
The Manager, Global Invoice Processing works with the client's outside counsel, legal services vendors, and internal counsel to assist in the facilitation of onboarding law firms to the global electronic invoice system.