Lead the operation of a Distribution Center in support of company goals. Provide input and feedback on all operations processes and results to DC Manager. Responsible for providing input to DC Manager for departmental strategic and operations planning, financial management, operational reporting and communication, fleet management, departmental process improvement, compliance, and inventory management.
The Global Service Operations Manager is responsible in leading defined actions and initiatives, resulting in a significant contribution to overall Service Business and Alcon company growth and profitability through improved partnerships with our customers.
Proactively coordinate with Operational Risk Management staff and In-Business Risk Managers to ensure that the program requirements of the Risk Appetite and Risk Indicator procedures are understood, and that the implementation status is reported regularly.
Responsible for selection and hiring of direct reports and associates for warehouse and transportation positions. Directs their activities, evaluates their performance, and approves their merit pay increases.
Determine staffing requirements: guides recruiting, hiring, training, development, and retention of highly qualified team members; develop a deep understanding of operational risks and drive the response process in order to minimize the impact of these risks.
The OMM's core responsibilities include owning customer experience and risk within a consumer market, building a customer-centric culture across financial centers, and collaborating with partners across the organization to achieve operational and performance excellence.
The Billing Operations Manager is responsible for supervision and oversight of the front-end patient accounts origination, and charge entry batch reconciliation creation, processing, reviewing, and compliance.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.