This role has overall accountability for defining the service, ensuring services are delivered in accordance with agreed customer requirements, ensuring the services continue to meet or exceed customer expectations, monitoring services to ensure it meets agreed upon levels.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.
This position supports the Lockheed Martin Data Center environment. The selected candidate will assist with data center operations and maintenance including documentation, network and server device installation, asset inventory and other daily operations activities.
The Project Analyst will be responsible for working directly with Project Managers, Product Owners, and Business Analysts to manage production change processes, to ensure proper project data recording, and to generally assist project team members with project management tasks and systems.
lead project meetings, capturing the minutes to include key project decisions along the way - mostly over the phone, although an occasional client site visit (1-2 days) for project kickoff and design workshops.
In this role, the selected candidate will maintain and provide ongoing status of Procurement activities to deal team; identify, communicate, and attempt to rectify gaps between supplier agreements and client contract.
In this role, you will lead a team in the risk-based planning, execution and reporting of individual audits that are consistent with departmental policies and metrics, and which are value added to the clients.
In this role, the selected candidate will manage/oversee all aspects of assigned projects (including definition of project scope/vision, roadmap, status reporting, project development, and implementation).
Work with business to drive technology implementation lifecycle through all phases such as planning, requirement gathering, process design, configuration, user acceptance testing, Go-Live etc. Manage guidelines, using sound business judgment when exceptions are needed.
In this role, the selected candidate will develop data analysis and apply leading edge and other automated tools to provide management with proper context of potential exposure and loss of business due to control weaknesses.
In this role, the selected candidate will ensure that appropriate project documentation and deliverables are clearly defined and delivered; track and update project status in a proactive manner as it relates to project progress, budget/cost, issues, risks, and risk mitigation plans.