The key focus of this position will be to ensure product and services within the organization meets customer specifications and achieves superior quality and reliability levels as well as total customer satisfaction.
The Director is responsible for a hospital -wide quality management program and works with hospital administration, departments, and the medical staff to monitor and evaluate the quality of delivery of patient care services within the hospital.
Provide compliance guidance to critical investigations (e.g., non-conformance, OOS, deviation, complaints, etc.) to ensure that issues or events are escalated as required, reporting requirements to regulatory authorities are met, and that investigation, analysis, corrective/preventive actions, and documentation are comprehensive and timely.
Director Quality Management job is responsible for planning and implementing the performance improvement program to meet the needs of the hospital.Provides education to medical staff, hospital staff, and Governing Body.
The Director of Corporate Qualitys goal will be to create an atmosphere of collaboration and improvement between the manufacturing plants, corporate staff and customer representatives, driving implementation of Best Practices and ensuring delivery of highest level of service to our customers.