Job Market Guide: Customer Service Representative jobs in Wichita Falls & Lawton

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Wichita Falls & Lawton. Customer Service Representatives in Wichita Falls & Lawton have between ${} and ${} years of experience, averaging $${} years of experience.

19 Customer Service Representative jobs in Wichita Falls & Lawton

$40K - $50K - Roanoke, TX
The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair.
industry
Information Services
experience
Less than 5 years

Irving, TX
Assist in technical support relationship to drive customer satisfaction by proactively resolving software technical issues for customers both onsite, online and via telephone.
industry
Security
experience
5 - 7 years

Help Desk Trainer

The Colony, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Help Desk Trainer

Carrollton, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Fort Worth, TX
Provide on-site/on-equipment engineering assistance and technical advice including investigation, engineering analysis and interpretation of results to customer personnel.
industry
Aerospace / Defense
experience
5 - 7 years

Help Desk Trainer

Little Elm, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Service Desk Analyst

Frisco, TX
Helps answer all trouble calls/emails and enters work orders into our ticketing software. Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
industry
IT Consulting/Services
experience
Not Specified

Fort Worth, TX
In this role, the selected candidate will install, test and configure new workstations, peripheral equipment and software; report issues required for escalation.
industry
IT Consulting/Services
experience
Less than 5 years

Service Desk Analyst

Arlington, TX
The Service Desk Analyst must have a basic understanding of enterprise computer hardware/software and information systems. This includes a basic understanding of networking concepts including TCP/IP, Subnetting, Routing, DHCP, and DNS.
industry
Information Services
experience
Less than 5 years

Irving, TX
Articulate, investigate, and provide solutions that are fitted to the customers' environment. Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle.
industry
Security
experience
5 - 7 years

Help Desk Trainer

Frisco, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Helpdesk Associates

Irving, TX
Understand the concepts of a router, switch and firewall; Ability to provide writing reports to management.
industry
IT Consulting/Services
experience
Not Specified

Irving, TX
Develop thorough understanding of customer base, market and individual customer needs. Effectively utilizes technology and process to drive efficiency.
industry
Business Services
experience
Less than 5 years

Irving, TX
The Service Desk Professional is responsible for providing technical guidance in activities associated with the identification, prioritization, escalation and resolution of client issues by phone & email.
industry
Semiconductors
experience
Less than 5 years

Service Sales Rep

Fort Worth, TX
Review testing reports and work with Service Technicians to quantify service repair proposals based on discrepancies discovered during system inspections.
industry
Security
experience
8 - 10 years

Help Desk Trainer

Addison, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

$40K - Fort Worth, TX
In this role, the selected candidate will be responsible for providing world-class service to our customers in an accurate, efficient, and professional manner; respond to routine and complex customer inquiries via the telephone and e-mail.
industry
Retail / Diversified
experience
Less than 5 years

Roanoke, TX
The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair. The Server Break/Fix Engineer will provide onsite service to meet 24x7 SLAs.
industry
Consulting
experience
Less than 5 years

Service Desk Analyst

Frisco, TX
In this role, the selected candidate provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
industry
IT Consulting/Services
experience
Less than 5 years