Job Market Guide: Customer Service Representative jobs in Wichita Falls & Lawton

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Wichita Falls & Lawton. Customer Service Representatives in Wichita Falls & Lawton have between ${} and ${} years of experience, averaging $${} years of experience.

26 Customer Service Representative jobs in Wichita Falls & Lawton

Help Desk Trainer

Little Elm, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Service Desk Analyst

Frisco, TX
Helps answer all trouble calls/emails and enters work orders into our ticketing software. Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
industry
IT Consulting/Services
experience
Not Specified

Irving, TX
Assist in technical support relationship to drive customer satisfaction by proactively resolving software technical issues for customers both onsite, online and via telephone. Resolve challenging, potentially high impact customer situations with a high level of tact and understanding.
industry
Security
experience
5 - 7 years

Fort Worth, TX
Resolve all issues using standard practices, procedures and company approved troubleshooting tools and workflow processes.
industry
Insurance
experience
Not Specified

Irving, TX
Maintain and expand working knowledge of current and beta (unreleased) Trend Micro products as well as their integration and methods of support delivery.
industry
Security
experience
5 - 7 years

Help Desk Trainer

Addison, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

Account Services Rep 2

Irving, TX
Maintain high service satisfaction by following up on client inquiries, providing training, and providing updates. Coordinates and interacts with internal teams and individuals to ensure high levels of service delivery.
industry
Financial Services
experience
Less than 5 years

Irving, TX
Develop thorough understanding of customer base, market and individual customer needs. Effectively utilizes technology and process to drive efficiency.
industry
Business Services
experience
Less than 5 years

Help Desk Trainer

Frisco, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

$60K - $70K - Irving, TX
In this role, the selected candidate will be responsible for providing BOTH level 1 phone support and level 2 desktop support solving technical problems that arise within our user community.
industry
IT Consulting/Services
experience
5 - 7 years

Help Desk Trainer

The Colony, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

$120K - $130K - Addison, TX
The Managed Services Sales Representative is a dynamic Sales leader capable of closing Managed Network Services (MNS) and Managed Print Services (MPS) outsourcing deals in the SMB (small, medium business) space while ensuring front line sales people are supported to grow the business, for the local business branch.
industry
Business Services
experience
Less than 5 years

IT Service Desk

Fort Worth, TX
In this role, you will provides immediate response to all customers who contact the enterprise service desk.
industry
Manufacturing / Diversified
experience
8 - 10 years

Service Desk Analyst

Frisco, TX
In this role, the selected candidate provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
industry
IT Consulting/Services
experience
Less than 5 years

Irving, TX
Provide exceptional customer service while responding to phone, email and online requests for technical support ensuring both customer's satisfaction and confidence on the security solution.
industry
Security
experience
5 - 7 years

Help Desk Trainer

Carrollton, TX
In this role, the selected candidate will document feedback and open questions during trainings and track all open items to closure, publish reports, dashboards and metrics to leadership with details on completed trainings.
industry
IT Consulting/Services
experience
Not Specified

$40K - Fort Worth, TX
In this role, the selected candidate will be responsible for providing world-class service to our customers in an accurate, efficient, and professional manner; respond to routine and complex customer inquiries via the telephone and e-mail.
industry
Retail / Diversified
experience
Less than 5 years

Carrollton, TX
Monitor and work from a ticket queue in the Service Management software, receiving escalated requests and working through the technical issues while communicating with end users to ensure a successful and timely resolution, and properly documenting the details.
industry
Financial Services
experience
Less than 5 years

Fort Worth, TX
In this role, the selected candidate will manage all leads within the designated timeframe on the company contact database in order to exceed company standards for quality, accuracy and timeliness.
industry
Managed Care & Health Insurance
experience
Not Specified

Irving, TX
The Service Desk Professional is responsible for providing technical guidance in activities associated with the identification, prioritization, escalation and resolution of client issues by phone & email.
industry
Semiconductors
experience
Less than 5 years

Helpdesk Support

Coppell, TX
Provide support for production and development environments and teams in activities including and similar to load testing, troubleshooting, and performance tuning.
industry
Financial Services
experience
8 - 10 years

Service Desk Analyst

--- - Frisco, TX
In this role, you will provide technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
industry
IT Consulting/Services
experience
Less than 5 years

Fort Worth, TX
In this role, the selected candidate will install, test and configure new workstations, peripheral equipment and software; report issues required for escalation.
industry
IT Consulting/Services
experience
Less than 5 years

Lewisville, TX
In this role, you will provide work direction to the Customer Service Coordinators.
industry
Business Services
experience
5 - 7 years

$120K - $130K - Irving, TX
The Managed Services Sales Representative is a dynamic Sales leader capable of closing Managed Network Services (MNS) and Managed Print Services (MPS) outsourcing deals in the SMB (small, medium business) space while ensuring front line sales people are supported to grow the business, for the local business branch.
industry
Business Services
experience
Less than 5 years