In this role, you will evaluate key performance indicators to identify opportunities for improvement Execute risk and service delivery strategy by fostering collaboration between banking center teammates, partners and specialists.
In this role, you will be responsible for the development and execution of the Distribution Centers Human Resource programs and procedures in the areas of team member recruitment, selection, placement and orientation; benefits, team member relations; equal employment opportunity; team member records; and payroll, within the parameters of employment laws and regulations and company policy.
In this role, you will determine staffing requirements: guides recruiting, hiring, training, development, and retention of highly qualified team members. Develop a deep understanding of operational risks and drive the response process in order to minimize the impact of these risks.
In this role, you will monitor and analyze call flow and forecast requirements to support daily call activity Manage and develop strategic partnerships with third party suppliers and other internal stakeholders Conduct monthly staff meetings.
To help you find the most relevant
jobs, we've come up with an approximate compensation for this
position. This is based on similar jobs with compensation
$80K to $100K -Irving, TX
In this role, the selected candidate will be responsible for analyzing and reviewing current practices and results for trends and opportunities for improvement, and must assist with the quick execution of executive communication regarding action plans to correct declining trends of call center performance and/or national events that impact call workload.